de |   en |   fr |   it |  


© 2001-2014 GmbH
Restaurant LA CLÉMENCE

Indications generales
Nom la Clémence   Téléphone 022 312 24 98
Type Restaurant   Fax
Cuisine Suisse   Email
Façon Traditionelle   Page internet
Rue pl. du Bourg-de-Four 20   Photo  
Ville 1204 Genève   Location Google Maps
Canton Genève   Registré Non
Moyenne valuation    
  Vote 2.33
  Visiteurs 1646
  Votes 1
Prix CHF 20.-   Vote 1: Sous la moyenne    Vote 5: Excellent

 Juger ce restaurant

 voir tous les votes
 Mémoriser comme restaurant préféré
 Annoncer du restaurant

Cliquez sur les étoiles pour voir l'évaluation détaillée.
As this cafe is situated in a prime location in Geneva Old Town, the manager and his staff have ZERO interest in providing good service to their clients.

On one occasion, they refused to serve a group of 8 of us, when SEVEN of us had ordered drinks/food. The argument was that everyone needed to order, as other people could be sitting and consuming instead, refusing the entire time to acknowledge that it was a rainy day in the terasse when there were no other clients in sight.

My most recent, and definitely LAST, experience at La Clemence, I was told my friend and I could not be served as I was fasting for Ramadan and was not consuming! Based on my experience, my friend had even ordered a large drink that could serve two, but they still refused.

To make things more petty, my friend had originally requested a lemon juice, to which the waiter said it would not be possible, and when half a lemon was requested so we could make our own with a bottle of sparkling, the waiter still refused. Finally when we offered to PAY for this half lemon, he STILL refused, saying that would be too much and they would no longer have enough lemon slices to go around for all the other clients (?!?!!?).

The manager was completely unapologetic and rudely stated that they have a "one chair, one person, one drink policy", and that having two glasses for a large bottle of sparkling would make other clients uncomfortable if I were not to drink it (again, what??).

While we understood that his business is run solely on beverages, we had explained that good service (more than refusing the occasional client who does not order) is what eventually makes businesses thrive in large cities, but he refused to accept this logic.

More sadly, despite me informing the manager that I was a client who had come on numerous occasions and it just so happened it was Ramadan, the manager said that his policy stands, that he is not RACIST, and that this is about applying this policy to everyone and not making any exceptions.

Appalled, we left as we had no choice (unless we wanted to pay the price of a meal for two measly drinks for a single person). All in all, it was a horrendously disappointing experience, and if someone has to clarify that they are not racist, it is evident that something is wrong there. Big shame as the location is great and they just lost another group of clients (friends and partners included).
23. Mai 2018   

Êtes-vous le propietaire de cette localitée? - Enregistrez-vous

Est-ce que les informations sur cette page sont incorrectes? - Envoyez-nous un email aves les informations correctes, s.v.p. Contact

Attention: Pas de garantie que ces informations sont correctes.